Key Responsibilities: • Serves as a drug information resource for members of the health care team. • Contacts providers in a timely manner when there is a concern about a prescription related to a drug interaction, allergy, drug disease state interaction, and other circumstances as indicated. • Provides supervision and direction to pharmacy technicians to ensure timely and accurate pharmacy services. • Assists in the training and education of pharmacy students, pharmacy technician students, pharmacy technicians, and pharmacists. • Handles and resolves customer issues, complaints and questions to build customer trust and loyalty. • Manages inventory and monetary transactions for optimizing cost efficiency of the outpatient pharmacy. • Counsels patients on their drug therapy to enhance compliance and identify side effects. • Answers questions, administers vaccines, and provides OTC recommendations based on patient needs and evaluation of medication history and identified disease states. • Assumes responsibility for investigating and resolving third-party payment issues. • Works collaboratively with physician offices to obtain specialty prescriptions. • Initiates a prior authorization in Cover My Meds if needed, and monitors until approved. • Researches to find copay assistance if needed and assists in getting patients enrolled. • Provides written and verbal consultation to the patient along with proactive management of any refills. • Assumes responsibility for Medication Therapy Management cases assigned to our pharmacy. • Performs additional duties as assigned to support departmental and organizational goals. Qualifications: Education & Experience: • Doctor of Pharmacy (Pharm D) degree from an accredited school of pharmacy. Licenses & Certifications: • Current, unrestricted license to practice pharmacy in the state of South Carolina. • Completion of APhA Pharmacy-Based Immunization Delivery Program. • Basic Life Support certification. Essential Skills: • Knowledge of specialty pharmaceuticals, patient care and counseling, prior authorization management, third-party reimbursement, regulatory compliance, critical thinking, and relationship-building skills. Requirements: Degrees: Doctorate Degree Licenses and Certifications: Pharmacist Registered