Patient Access Representative Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution. Available Shifts: • Every other Saturday & Sunday, 7:00 AM -3:00 PM • Every other weekend, Saturday 6:00 AM-2:30 PM & Sunday 7:00 AM-3:00 PM. Principal Accountabilities: (including but not limited to) • The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system • Securing accurate information, • Interpreting and communicating patient responsibility • Obtaining accurate patient identification is essential for the financial and operational success of the organization • Greeting customers with a smile and address customers by name in a courteous, respectful and professional manner • Attempting to resolve customer questions and concerns • Adapting to changes in the work environment • Meeting shift expectations • Handling challenging customers • Obtains and verifies patient information for registration • Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims • Requests payment of financial dues from patient or guarantors • Obtains federally required and hospital related consents in a timely manner • Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system. • Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations • Performs other related duties as assigned Required: • HS Diploma or equivalent • Ability to lift more than 25lbs if needed Preferred: • Customer service experience • Electronic Medical Record (EMR) experience, preferably EPIC • Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or relevant area.