Client Service Associate / Travel
HB Travels · hbtravels.net
Round RockEntry level
Subscribers got this job on 3 October 2026.
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The job in short
Travel client service associate handling bookings and itinerary changes.
Details
- Found
- 23 d ago · posted 2026-10-03
- Location as listed
- Round Rock, Arizona, United States
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
About Us
We are a travel services company dedicated to delivering exceptional support and creating seamless travel experiences for clients. Whether its a family vacation, corporate trip, or luxury getaway, we focus on providing reliable service and tailored solutions.
Position Overview
We are seeking a professional and client-focused Client Service Associate / Travel to join our team. In this role, you will act as a key point of contact for clients, assisting with inquiries, handling bookings, and ensuring each trip runs smoothly. The ideal candidate has strong communication skills, enjoys problem-solving, and thrives in a service-driven environment.
Key Responsibilities
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Assist clients with travel inquiries, bookings, and itinerary changes.
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Provide exceptional service through email, phone, and online communication.
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Manage travel documentation and ensure accuracy in bookings.
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Support clients before, during, and after their travel.
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Stay informed on travel updates, policies, and industry trends.
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Collaborate with internal teams to deliver a high standard of service.
Qualifications
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Previous experience in customer service, travel, or hospitality preferred.
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Strong communication and interpersonal skills.
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High attention to detail and organizational abilities.
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Ability to handle multiple tasks and deadlines effectively.
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Familiarity with booking tools or eagerness to learn.
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Passion for providing excellent service and supporting client needs.
What We Offer
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Flexible work arrangements, including remote options.
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Training and ongoing professional development.
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Supportive, collaborative team culture.
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Career growth opportunities within the travel industry.
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Access to travel perks and industry discounts.
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