Position Summary To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department using a pleasant, clear phone voice and proper etiquette skills so that customers perceive excellent, competent service. • Operates the PBX answering incoming and in-house call requests. • Responds to all emergency codes quickly and calmly with appropriate overhead paging. • Contacts patients for an address update as indicated by Supervisor. • Reviews updates in the communication book and initial memos. • Inventories contents of safe at the beginning of each shift in the presence of a security guard. • Assigns loaner beepers and programs new beepers. • Ensures courteous and professional dialog with all customers. • Other related job tasks or responsibilities as assigned • Minimum Requirements • Special Skills: • Must be able to react quickly and calmly to emergency situations and work without direct supervision. • Must possess good interpersonal skills. • Must exude excellent communication skills including proper phone etiquette. • Education: High School Diploma or equivalent GED. • Experience: On the job training. • Preferred Requirements • Experience: Previous switchboard or telephone experience. #LI-MB1