SUMMARY QC Technician oversees regulatory and quality compliance in bakeries, including QC monitoring and issue reporting. It also involves contributing to bakery R&D efforts, working with consultants to develop new products. JOB DUTIES (include but are not limited to the following): • Monitor and support the implementation and maintenance of whole Quality Management System. Those programs are but not limited to: record keeping, allergen, pest control, temperature of coolers and freezers, pre-op, internal audit, and quality control. • Monitoring the daily QC activities to ensure they are performed to the published procedures and are properly documented. • Visit corporate and franchise stores to support and educate bakery teams/ kitchen managers. • Regulate quality control of each bakery. • Identification of any quality problems and recommend changes in quality standard where necessary. • Working with consultants on innovating new potential products for the brand. • Testing new recipes in the test kitchens. • Data entry using common computer database software (Excel, Access or equivalent). QUALIFICATIONS & SKILLS: • Prior bakery experience is required, with preferred experience in bakery industry research and development. • Knowledge of baking various types of bread and baking and decorating cakes. • Associate Degree, or Bachelors degree, or equivalent years of work experience • 3-5 years of combined experience in food or ingredients and manufacturing. • Knowledge of GMPs and HACCP. • Basic understanding of food production fundamentals • Proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint) and basic computer skills. • Excellent verbal and written communication skills. • Ability to read and interpret procedure manuals and regulatory documents, and to write reports. • Ability to effectively present information and respond to questions from management level. • Demonstrate ability to manage and prioritize multiple tasks and demands working with minimum supervision. • Detail oriented, excellent record keeping and documentation skills Employee Benefit • Health Insurance options: PPO Medical, Dental, Vision covered (Company 100% paid) *insurance starts on the very 1st date. • Life Insurance (Company 100% paid) • Flexible Time (starting time can vary everyday) • Short Term and Long-Term Disability Leave (short term 100% covered) • Lifestyle Allowance (up to net $70 per Month) • Cellphone reimbursement eligible • Employee Discounts (40% off company products & services) • 401(k) 5% Match (no vesting period!) from Day 1 • Paid Time Off (generous and increases by tier!): Max ceiling of 180 hours PTO (15 days) the 1st year and increases by tier. • Wellness Day: 40 Hours (Use it or Lose it System) • Paid Maternity Leave (paid 100% for 12 weeks) • Paid Secondary Caregiver Leave (up to 2 weeks) • Paid Creative Leave • Paid Holidays (11 days) • Educational Benefit • Employee Club Activities • & Much More! Experience: • Baking: 2 years (Required) Willingness to travel: • 25% (Required)