Job Description: Business Development Officer Department: Lending Department Manager: SBA Lending Department Manager Location: • Virginia (VA): Annandale/Centreville area (Based at the branch office) • Texas (TX): Houston area (Based at the branch office) • Florida (FL): 100% remote (must be located within the Florida area) • Washington (WA): Seattle area (100% remote, must be located within the Seattle area) Position Overview: The Business Development Officer (BDO) is responsible for developing new business, assisting with underwriting, structuring, and closing loans, and maintaining and servicing an existing portfolio. This role plays a critical part in enhancing market position by identifying, negotiating, and closing business relationships. Essential Duties: (Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.) • Locate and propose potential business deals by reaching out to potential partners and exploring opportunities. • Be aware of and report suspicious activity, and understand the relevant policies and procedures. • Screen potential business deals by analyzing market strategies, financials, and deal requirements, evaluating options, and resolving internal priorities. • Close new business deals by coordinating requirements, developing and negotiating contracts, and integrating contract terms with business operations. • Safeguard the organization's value by maintaining confidentiality. • Continuously improve job knowledge through educational opportunities, reading professional publications, networking, and participating in professional organizations. • Take ownership of new tasks, explore opportunities, and add value to job accomplishments. • Provide applicants with detailed information regarding the loan application process. • Pre-qualify potential applicants by analyzing their financial background. • Negotiate loan terms, structure financing based on risk considerations, and present credits for approval to appropriate levels of authority. • Follow up on loan processing by obtaining additional information from applicants as needed. • Maintain open communication between lenders and borrowers. • Source, develop, and assist in underwriting new loan requests for both new and existing customers. • Maximize profitability through appropriate loan pricing, fee income, and the promotion of relevant products and services. • Resolve customer issues promptly and tactfully. • Ensure service and returns exceed the expectations of customers and stakeholders. • Review and report customer complaints, recommending corrective actions to management. • Perform other duties as assigned. Competency Requirements: To perform the job successfully, an individual should demonstrate the following competencies: • Time and Priority Management: Effectively manage time and others' priorities, ensuring tasks are completed efficiently. • Listening and Organizing: Understand and analyze information to make informed decisions, organize ideas, and respond appropriately. • Communication Proficiency: Strong writing and verbal communication skills for effective interaction. • Financial Management: Review and analyze financial statements and credit reports to ensure adequacy and safe qualification. • Customer/Client Focus: Understand customers needs and offer appropriate solutions. • Problem Identification and Solution: Identify and eliminate barriers to achieving goals using systematic procedures. • Ethics: Treat others with respect, keep commitments, inspire trust, and work with integrity. • Professionalism: Handle situations tactfully, manage pressure, and maintain responsibility for actions. • Dependability: Follow instructions, respond to management direction, and meet commitments in a timely manner. Education, Certification, and Experience Requirements: • Bachelors degree in Finance, Business, or Economics. • Formal credit training. • Minimum of 3 years of lending experience. • Product knowledge in SBA and commercial lending. • Fluency in English. • Knowledge of bank regulations. Skills: • Strong knowledge of SBA and Commercial Lending market and products. • Business development and sales skills. • In-depth understanding of credit risk analysis, policies, and procedures. • Ability to structure, price, and compete for new business. • Excellent communication and presentation skills. • Strong negotiation skills with the ability to influence stakeholders. • Ability to build and maintain relationships to deliver high service levels. • Detail-oriented with excellent organizational skills. • Computer literacy. Benefits: • Medical/Vision/Dental: 100% coverage for employee, 50% for dependents • Life, AD&D, and LTD Insurance coverage provided • Paid Time Off (PTO): 2 weeks vacation per year, 8 sick days per year • 401(k): Up to 6% match after 3 months of employment