Role Description: Ensures the products meet consistent standards of quality Responsibilities: · Work closely with Technical team and Development team to understand the imported products and ensure the product performance · Collaborate with customer support representative to identify the quality issues and its scale at customer site · Document and work to resolve nonconformities and requirement escapes · Provide feedback to the Technical team on quality issues or samples tested · Support a root cause analysis process and corrective/preventative actions · Regularly conduct testing or request a 3rd party lab testing as necessary to verify the product quality against product standards · Track, analyze test results and report any non-conformance or trends found to the management · Closely monitor newly launched imported products to ensure the compliance of quality standards Requirements Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position: Education and Work Experience: · Bachelor degree in engineering or related technical field · Experience in a manufacturing setting is preferred but not required Knowledge and Skills: · Proficiency in Microsoft Office Software · Korean bilingual required · Strong attention to detail · Excellent project management skill · Willing to learn and adopt to new situations · Time management skill Physical Demands: · Position requires sitting at a desk working on a computer for at least 2/3 of time. · Position requires minimal lifting up to 80 lbs. · Position requires travel up to 10% of time. · Position requires appropriate use of PPE when applicable.