Job Title: Quality Assurance Specialist~ Manager Department: Quality Management Direct Supervisor: Quality Management Group Manager Location: Shelbyville, TN Job Description Job Overview: This position is responsible for reviewing processes and identifying areas for improvement to enhance quality. The Quality Assurance Specialist is responsible for understanding customer expectations, establishing quality standards, and developing quality management processes. Ultimately, the role of the Quality Assurance Specialist is to ensure that products meet all required requirements before reaching the customer. Key Responsibilities -Perform regular inspections and audits, document findings, and support corrective and preventive action plans. -Analyze quality trends and data to suggest improvements and solutions for process optimization. -Support training for all employees to ensure they are familiar with quality protocols, particularly recommending new or recurring training areas. -Manage and resolve quality-related issues, providing technical support within the Quality Department as well as across departments. -Provide support for all quality-related audits from external and regulatory agencies. -Regularly inspect documentation, facilities, and customer requirements for compliance. -Resolve routine quality issues and diagnose manufacturing-related problems. -Maintain and update instrument calibration records accordingly. -Reporting Structure Reports to: Quality Management Group Manager Professional Experience and Qualifications -Bachelor's degree in chemistry or a related field -Bilingual in Korean and English -Proficient in Microsoft Office (PowerPoint, Excel, Word) Qualifications - Education: Bachelor's degree or higher - Major: No specific requirement - Experience: 8 years or less - English proficiency (Business Level or higher) Preferred Qualifications: -Quality Assurance Specialist or similar experience -Relevant training and/or quality engineer certification -IATF/ISO Internal Auditor Certification (VDA6.3) -Personal and Professional Qualifications -Strong detail-oriented and results-oriented approach -Highly reliable and trustworthy -Excellent oral and written communication skills -Excellent mathematical skills with proficiency in data analysis and statistical methods -Thorough knowledge of quality assurance methodologies and standards -Working knowledge of quality assurance tools, methods, and concepts (SPC, IATF16949, MSA, etc.)