Client Implementation Rep
Global Channel Management, Inc. · globalchannelmanagement.com
MasonMid level2+ yrs
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The job in short
Client implementation representative.
ExcelSAPCustomer support
Details
- Found
- 26 d ago · posted 2026-10-03
- Location as listed
- Mason, Ohio, United States
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Client Implementation Rep needs 2+ years of experience in client operations, customer support, or client implementations.
Client Implementation Rep requires:
Ability to manage multiple projects in a high-volume, fast-paced environment.
Proficiency in Microsoft Office (especially Excel, Word, Outlook).
Experience with SAP or other CRM/project tracking platforms preferred.
Strong organizational and problem-solving skills with a keen attention to detail.
Client Implementation Rep duties:
• Act as a liaison between clients and internal departments (Sales, Operations, etc.) to gather requirements and ensure accurate system setup.
• Track project status and report progress, issues, and risks to the Implementation Manager.
• Conduct virtual meetings with clients and internal teams to review implementation steps and resolve outstanding needs.
• Document client requirements clearly and manage updates within project tracking tools (e.g., SAP, Smartsheet).
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