Communications Specialist requires: • • o • Create and edit training guides from content provided by subject matter experts. • Write, edit, and disseminate communications to end users and stakeholders. • Assist in developing training and training material for systems of record. • Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues. • Assist adult learners in physical classroom trainings. • Assist with equipment set up and testing activities for classroom trainings. • Assist with administrative tasks associated with training registration. • Monitor group mailboxes and respond to stakeholder questions. Work with subject matter experts and engage in independent research to develop subject matter knowledge relevant to assigned projects and curricula Requirements • Excellent attention to detail • Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner. • Professional demeanor • Excellent computer skills, including familiarity with Microsoft365 suite and Jira. • Ability to manage multiple assignments simultaneously, while maintaining attention to detail. • Ability to learn new information quickly and independently. • Ability to meet deadlines, adapt to changing requirements, and work under pressure. • Jira • Service management •