Customer Rep
Global Channel Management, Inc. · globalchannelmanagement.com
Rochester, SyracuseEntry level1+ yrs
Subscribers got this job on 3 October 2026.
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The job in short
Customer representative.
Details
- Found
- 22 d ago · posted 2026-10-03
- Location as listed
- Rochester, New York, United States
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Customer Rep needs 1+ years experience
Customer Rep requires:
• Ability to multi-task and manage multiple conflicting priorities
• Ability to maintain composure through stressful situations
• Proficient in Microsoft applications
• Excellent written and oral communication skills required
Customer Rep duties:
• Handle inbound calls, emails, and other inquiries from customers in a professional, courteous, and efficient manner.
• Provide accurate information regarding products, services, orders, and account status.
• Troubleshoot customer issues and work with internal teams to resolve concerns quickly.
• Document all customer interactions in the CRM system with accuracy and attention to detail.
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