Customer Rep needs 2+ years experience Customer Rep requires: • Onsite • Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch • Outbound, inbound calling • PC savvy • MS Office savvy • Call center • Customer service Customer Rep duties: • Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries • Outbound calls to follow up with, on pending jobs • Average of 8 calls an hour