Part time Information Systems Analyst needs 3 years supporting Microsoft end user technologies, including Windows, Office applications etc Part time Information Systems Analyst requires: • 3 days a week, Tues- Thursday • 24 hours/weekly • Candidates must have experience troubleshooting basic conference audio/video issues, updating software, etc • - Must have the ability to provide hands on support to staff in office and be personable. • - Spanish speaking is nice to have. • 3 years in customer facing IT support role is required. • Excellent troubleshooting and diagnostic skills are required. • Excellent interpersonal, communication and customer care skills are required. • PowerShell experience is required. • Experience with infrastructure technology (servers, networking equipment) is preferred. • Experience with an ITSM platform (specifically ServiceNow) is preferred. • ITIL certification is preferred. • While performing the role you will need to lift up to 50lbs • 5% travel may be required in support of the positions responsibilities. Part time Information Systems Analyst duties: • Responsible for the deployment, maintenance, and support of IT systems throughout the global organization. • Support US based users • Provide both hands on and remote support of a variety of hardware and software platforms.