Software Quality Assurance Analyst needs 5 years of hands-on QA experience, including test planning, test design, scripting, execution, and defect management. Software Quality Assurance Analyst requires: • Proven expertise in ALM Quality Center (requirements management, test design, execution tracking, defect lifecycle management, reporting). • Strong SQL/PLSQL skills for test data setup, data validation, and backend verification. • Solid understanding of QA and project management methodologies, SDLC, and defect lifecycle management aligned with IEEE, ISO, or other similar industry standards. • Experience with testing web applications, APIs, and Windows-based systems across multiple platforms and environments. • Excellent analytical, documentation, and communication skills, with high attention to detail and process consistency • Familiarity with utility industry systems, including Customer Information Systems (CIS), billing, meter data management, collections, or field service operations. • Experience with LoadRunner, UFT, or other test automation tools (script creation, execution, and result analysis). • Experience validating BI/analytics reports using Tableau or Power BI. • Professional certifications such as ISTQB, CSTE, or equivalent QA credentials. • Software Quality Assurance Analyst duties: • Analyze and interpret business and functional requirements; maintain end-to-end requirements traceability in ALM Quality Center. • Design, execute, and maintain detailed manual test scripts covering functional, integration, and regression scenarios to validate technical functionality and end-to-end business processes across on-prem and cloud environments. Ensure all test cases are traceable to business and system requirements and follow established documentation standards. • Create and execute automated tests, where appropriate, leveraging tools such as UFT, LoadRunner, or similar frameworks to improve test efficiency, reusability, and repeatability.