Key Responsibilities: - Assist the Executive Housekeeper in managing the daily operations of the housekeeping department onboard the cruise ship - Supervise and coordinate the work of housekeeping staff, including room attendants, laundry attendants, and public area cleaners - Monitor and maintain cleanliness, hygiene, and organization of guest cabins and public areas - Inspect guest cabins and public areas to ensure they meet the company's standards of cleanliness and presentation - Train and mentor new housekeeping staff on company policies and procedures - Maintain inventory and order supplies for the housekeeping department - Handle guest requests and concerns in a timely and efficient manner - Collaborate with other departments to ensure a seamless guest experience - Assist with scheduling and assigning tasks to housekeeping staff - Conduct performance evaluations and provide feedback to housekeeping staff - Ensure compliance with all safety and sanitation regulations - Assist with budgeting and cost control for the housekeeping department - Keep track of guest feedback and take necessary actions to improve guest satisfaction - Perform any other duties assigned by the Executive Housekeeper or management. Qualifications: - German at Berlitz Level 6 (CEFR B2): - Capable of leading meetings, writing reports, and handling guest interactions in German - High school diploma or equivalent required; Bachelor's degree in Hospitality Management or related field preferred - Minimum of 2 years of experience in a housekeeping supervisory role, preferably in a hotel or cruise ship setting - Strong leadership and organizational skills - Excellent communication and interpersonal skills - Ability to work well under pressure and in a fast-paced environment - Proficient in Microsoft Office and other relevant software - Knowledge of safety and sanitation regulations