Reports to the ship's Beauty Salon/ Spa Manager and Assistant Manager - Offers the services available in a land based salon for all of types of hair to both ladies and gentlemen - Cuts hair using basic techniques - Styles hair using drying and setting techniques - Shampoos and conditions hair and scalp - dries hair into shape and creates a finished look - Changes hair colour - Responsible for maintaining schedules as well as for the maintenance of the hairdressing equipment and facilities - Increases revenue by actively promoting to guests all ship's spa treatments, services and products - Handles all guests' questions or concerns in a professional and courteous manner - Deals with complaints politely and professionally and makes sure that guests are satisfied with the new look of their hair and the level of services received - Must be well groomed, keep a presentable personal appearance and follow company guidelines regarding uniforms and personal hygiene - Participates in beauty/spa products and services displays throughout the ship