The maître dhotel as it is formally known is the host of the dining room in the cruise ship. The maître d is the first person normally seen by guests. The duties of the maître d are as follows: • Ensures Reservation • In Charge of Schedules • Supervises Food & Beverage Staff • Sets Up for Each Meal • Seats the Guests • Handles Questions and Complaints from Guests Under the maître d in terms of supervision are waiters, assistant waiters, and assistant maître d personnel. The kitchen staff is under the charge of the chef but works with the maître d in the process of preparation and delivery of the food to the guests.