JOB REQUIRMENTS Strong customer focus with experience in fast-paced retail environments Proven ability to drive sales through events, networking, and building client relationships Excellent sales, communication, customer service, organization, and financial skills Solid leadership skills and awareness of multicultural work environments Trained in selling techniques and visual merchandising Self-motivated, goal-oriented, and accountable Entrepreneurial mindset with creative ideas to enhance guest experiences Proficient in Microsoft Office and POS systems Fluent in English (B2 level); additional European language (Italian, French, German, or Spanish) at B2 level preferred Willing and available to live and work onboard a cruise ship for a 5-month contract KEY ACCOUNTABILITIES Show Your Passion: Drive sales and service performance by managing all operational aspects of the store's exhibition areas Deliver a memorable retail experience onboard, creating excitement around brands and products Lead by example, inspiring the team with energy, trust, and a strong alignment to company values Foster strong relationships with onboard and shore-based management to ensure transparency and collaboration Get It Right: Maintain high visual merchandising and marketing standards, optimizing retail space and rotating products throughout the cruise Oversee logistics operations including loading, unloading, restocking, and general cleanliness of display areas Take full responsibility for the daily administration and smooth operation of the onboard shops Maximize store opening hours while ensuring compliance with customs regulations and onboard programming Manage, coach, and develop a team of retail staff, identifying training needs and providing regular brand, sales, and service updates Ensure accurate and timely sales reporting, voyage summaries, and guest feedback collection