Technical Support Specialist (EDI)
Hapag-Lloyd · hapag-lloyd.com
Chennai
The job in short
EDI technical support.
Details
- Found
- 22 d ago · posted 2025-12-18
- Location as listed
- Chennai, India
- Role
- IT Support / Helpdesk
- Source
- The company’s own careers site
Full description
Manage and maintain all EDI Messages (ANSI and X12)
Error management on EDIFACT (ANSI/X12)
Deduction and correction of errors using AXWAY B2Bi tool; IBM MQ, MQ Explorer.
View, download and export logs from IBM Mainframe
Must be able to manage messages within Windows Network, Unix/Linux, mainframe. Coordinate with third party for message corrections.
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Personal Attributes:
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Strong teamwork and collaboration skills.
• Basic or end to end knowledge in Shipping Life cycle.
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Continuous learner who keeps up-to date with technology trends and best practices. Attention to detail and a passion for resolving complex technical challenges.
Additional Notes:
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Preferably immediate Joining or a minimum of notice period. Ready to work in 24x7 shift, including night shifts.
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Willingness to work in perennial night shifts
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Ready to re-locate near office location in case staying away from office area
• Bachelor’s degree.
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A degree in computer science or a related topic would be an added advantage. Experience in 2nd level support for EDIFACT
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Experience using AXWAY B2Bi tool Extensive hands-on experience in IBM MQ
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Ability to use the MQ Explorer and also navigate using commands Experience working in IBM Mainframe
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Understanding of the jobs running in the Mainframe machines Hands-on experience in Unix and z/OS platform
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Ability to understand the shell scripts and modify (on need basis) Ability to understand the complex architecture
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Good to have exposure in SSL certificates handling and implementation Good to
have experience in using JIRA, Confluence
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