First Horizon Bank Operations is on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. SUMMARY The primary responsibility of the Physical Security Investigator is to investigate and document physical security cases across the First Horizon footprint. Other responsibilities include addressing physical security incidents, assisting with physical security projects, conducting physical security training, conducting branch risk assessments, and responding to crisis events. The candidate will also participate in Physical Security team projects and assist with security system reviews as assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES • Investigate both internal and external physical security incidents, including workplace violence cases and subpoena requests, and document the requisite case files on those investigations. • Liaison with local, state, and federal law enforcement to file reports and follow up on open investigations. • Assist in conducting annual or bi-annual branch site risk assessments. • Assist Corporate Security management with physical security projects. • Assist Corporate Security management with development of the workplace violence and threat intelligence program. • Assist with Disaster Recovery planning and implementation during crisis events. • Conduct periodic branch reviews to ensure that security standards are being followed. • Provide periodic security training to branch and market personnel when assigned. • Assist with inventory and maintain electronic security equipment for storage and deployment. • Perform all other duties as assigned and able to be on call as needed. SUPERVISORY RESPONSIBILITIES • No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: • Bachelor (4-year college) degree • 7-10 years of experience • ASIS (PCI, APP, PSP) certification COMPUTER AND OFFICE EQUIPMENT SKILLS • Microsoft Office suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube