TN Youth Employment Program Job Description Company Information: Company Name: Metropolitan Action Commission Family & Community Services Company Address: 1281 Murfreesboro Pike Nashville, TN 37217 Site Address: 1281 Murfreesboro Pike Nashville, TN 37217 Company Website: https://www.nashville.gov/departments/metro-action Company Description: Our programs and services break the cycle of poverty by addressing the root causes by increasing family economic security, educational success, and health and well-being from one generation to the next. Nearest MTA Bus Stop: Murfreesboro Pike Internship Information: Format: (In-Person Only) In person Positions Available: 10 Part-time morning and/or afternoon. Technology Used: Microsoft office, Smartsimple, THO Internship Title: Customer Support Navigator Internship Description/Learning Objectives: Intern will be supporting customers in person to complete and submit applications, among other needs. Interns will achieve insight into low-income financial assistance processes. Job Duties: Data entry, application assistance and submission, intake, filing, customer service, administrative duties. Preferred Competencies: Experience with Microsoft office, experience working in customer service, emotion regulation, professional and interpersonal knowledge and skills General Information: Work Schedule Days and Hours: Monday – Friday 8:00am-4:30p (between these hours) Dress Code: Business Casual Travel Required: No Physical Requirements: Walking, light lifting (files) Working Conditions: (example: Office Warehouse, Outdoors, with Children or Animals, etc.) Office If you are selected for YEP Internship as a Work Team Member, you will make $18.00 an hour.