Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Housekeeping Materials Handler DEPARTMENT: Hotel GRADE/FLSA STATUS: H10-Non-Exempt BADGE TYPE/COLOR: Work Permit - Green REPORTS TO: Housekeeping Shift Supervisor SUPERVISES: N/A JOB SUMMARY: Order and process supplies for the Hotel Housekeeping Department JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: • Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values • Prepare orders for needed housekeeping materials • Put away housekeeping materials when orders arrive • Prepare and maintain reports and records • Maintain inventory information • Deliver materials as needed • Keep storeroom clean and orderly • Inspect all assigned areas and coordinates cleaning with the Housekeeping Shift Supervisor • Maintain various cleaning equipment in good working order, including shampooers, buffers and vacuums reporting any needed repair and/or safety issues to the department as needed • Provide the highest quality of service to customers and associates at all times • Complete a task, even if overtime is involved • Understand local sanitation, health code laws, and OSHA requirements • Turn in all lost and found items in a timely manner consistent with property standard • Receive and examine inventory and supplies to ensure quality and quantity meet established standards and specifications • Properly maintain and store company inventory and materials • Share equipment with co-workers • Protect all company assets in regard to waste, breakage, and theft • Adhere to regulatory, departmental and company policies/procedures in an ethical manner • Work as a House person as needed • Assist with the cleaning of hotel rooms as needed MINIMUM QUALIFICATIONS: • High school diploma or GED required • Must demonstrate the following essential knowledge and skills: • Willing to learn and be adaptable • Attention to detail/observant • Must be able to use an I-Touch handheld device and radio • Documented teamwork behaviors and attitudes • Neat, professional appearance with excellent personal hygiene • Ability to work independently • *Knowledge of Harrah’s employment policies • *Risk Management Training, BBP training *Not required at time of hire, may be learned in probationary period agreed upon at time of hire. PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: • Must be able to lift up to 100 pounds • Must be able to attend to multiple priorities simultaneously • Must be able to be on feet for 8 hour shift • Must be able to stoop, bend, reach, kneel, twist and grasp items • Must be able to operate forklift, pallet jack and dollies • Must be able to respond to visual and aural cues • Must be able to read, write, speak and English • Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke • Must be able to work a flexible schedule including weekends, evenings and holidays • Must be able to work around dogs/pets This is not necessarily an exhaustive list of all responsibilities, requirements, or working condition associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.31.19