We’re looking for a detail‑oriented Customer Service Coordinator to support customer service functions across assigned lines and help ensure smooth order processing from start to finish. What You’ll Do • Professionally receive and resolve customer order issues • Research and resolve issues, collaborating with internal and external teams • Update orders, pricing, and customer criteria in internal systems • Monitor dashboards and alerts daily to identify and address issues quickly • Escalate unresolved issues to appropriate managers or supervisors • Investigate rules engine issues and follow established resolution procedures • Maintain accurate documentation in compliance with company policies • Build and maintain strong relationships with customers, clients, and coworkers • Support Customer Replenishment (CRP/VMI) processes when applicable • Complete special projects and additional duties as assigned What We’re Looking For Education • High School Diploma or GED required • Associate Degree preferred • Formal customer service training a plus Experience • 2+ years of customer service, administrative, or business process experience • Food broker experience preferred Skills & Abilities • Strong communication, organization, and problem‑solving skills • Proficient in Microsoft Word, Excel, and Outlook • Comfortable with data entry and order management systems • Ability to work with standard office equipment • Strong attention to detail in a fast‑paced environment Ready to apply? Join a team where your customer service skills make a real impact every day. #DiscoverYourPath