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Customer Manager

Jobs at Acosta
MarlboroughHybridLead / Manager
Apply on Jobs at Acosta’s site

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The job in short

Customer manager.

ExcelMarketing

Details

Found
27 d ago · posted 2026-08-06
Location as listed
Marlborough, MA, United States
Role
Supervisor / Team Lead (other)
Source
The company’s own careers site

Full description

Are you a dynamic professional with a passion for driving sales and market share growth? Join our team as a Customer Manager and take charge of managing our principals' business within designated customer accounts. Here’s what you’ll be doing: • Achieve Sales Goals: Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost. • Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success. • Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results. • Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers’ expenditures at the customer. • In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers. • Trade Marketing: Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer. • Budget Adherence: Operate within the designated budget, ensuring efficient use of resources. • Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration. • Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests. • Market Knowledge: Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives. • Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration. • Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success. • Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems. • Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations. • Special Projects: Complete special projects as requested, contributing to the overall success of the team. Education and Experience: • Bachelor’s degree or equivalent in the relevant industry. • At least six months+ of experience in retail (CPG), marketing, space management, or resets. Preferred: Sales administration or finance experience. Skills: • Proficient in Microsoft PowerPoint, Excel, Word, Outlook, and web-based applications. • Excellent presentation skills. • Ability to manage multiple projects. #DiscoverYourPath

Supervisor / Team Lead (other) jobs in Marlborough, Massachusetts · Supervisor / Team Lead (other) jobs in the United States · All Jobs at Acosta jobs

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