Essential Job Duties: • Allocates and monitors resources to implement the unit patient care delivery model to achieve world class levels of patient satisfaction and outcomes. • Performs patient assessments in a systematic and organized manner to provide high quality and safe outcomes. • Provides direction and collaborates with team members to support a healthy work environment. • Analyzes collected data to formulate and implement a plan of care that contributes to high quality and safe outcomes consistent with world class performance levels. • Evaluates the plan of care with the patient and family/support system to maintain world class levels of patient satisfaction and outcomes. • Assists with and/or facilitates resolution or management of customer issues/concerns/comments. • Contributes to a high-performance work environment by seeking educational resources that enhance and maintain current knowledge and skills. • Apply for nursing council or committee and be vested on one council at least every 5 years. 80% attendance in person or by phone is required. Advancements in Clinical Ladder will be reflected in yearly application process and is expected for job performance standards. Secondary Job Duties: • Performs other duties as assigned or requested. Minimum Qualifications: Education -- Registered Nurse license from the Indiana State Board of Nursing. Experience -- One year of nursing experience; specialty certification preferred. Reports to: Nurse Manager and/or Director