Essential Job Functions • Perform client training on Hub Group’s proprietary supply chain management software tools. • Work with warehousing and transportation service providers to outline and define client service solutions. • Establish, define, and communicate SOPs with all relevant internal Hub Group departments. • Provide ongoing account management. • Work collectively with assigned client base to establish and monitor essential performance metrics and key performance indicators. • Preempt and troubleshoot operational service challenges. • Assure financial targets are being achieved for both the client and Hub Group. • Understand clients; complete set of logistics needs and establish Hub Group as the comprehensive service provider of choice for the client. Qualifications • Bachelor’s Degree preferably in Business, Marketing, Supply Chain, or related field preferred. • Excellent problem-solving skills with proven ability to inspire others to find creative solutions to challenging situations. • Strong talent for multi-tasking and managing competing priorities effectively. • Proven track record of building/managing key business relationships. • Highly organized and attentive to details. Excellent written and oral communication skills. • Able to identify and assess clients’ needs, and to craft compelling solutions. • Self-directed, yet strong team player. • Familiarity with EDI transactions is a plus. Expertise in Microsoft Office, especially Excel, PowerPoint, and Word. Salary Range: Up to $60,000/year base salary plus eligibility for additional bonus program This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. Benefits We offer a comprehensive benefits plan including: • Medical • Dental • Vision • Flexible Spending Account (FSA) • Employee Assistance Program (EAP) • Life & AD&D Insurance • Disability • Paid Time Off • Paid Holidays