Essential Job Functions Systems Strategy & Roadmap • Develop and maintain the multi-year roadmap for WMS, TMS/OTM, and related logistics platforms supporting Consolidation and Fulfillment operations. • Ensure system capabilities align with operational strategies, customer requirements, and business growth objectives. • Identify opportunities to standardize processes, improve system utilization, and reduce operational complexity. • Partner with IT to align business requirements with technology architecture, security, integration, and support standards. • Evaluate emerging technologies and recommend solutions that enhance operational capabilities and improve business performance. Program Delivery & Implementations • Provide leadership oversight for system implementations, upgrades, integrations, and major enhancements across Consolidation and Fulfillment operations. • Partner with Operations and IT to establish implementation priorities, governance processes, testing strategies, and deployment readiness plans. • Translate operational requirements into prioritized business capabilities and functional system requirements. • Ensure solutions support inventory accuracy, throughput, visibility, compliance, customer service requirements, and operational efficiency. • Monitor project performance, risks, and outcomes to ensure successful delivery and adoption. Operational Enablement & Continuous Improvement • Serve as the business owner for core logistics systems, accountable for platform performance, usability, adoption, and continuous improvement. • Collaborate with operational leaders to identify, prioritize, and implement system enhancements that improve productivity, quality, and service performance. • Lead investigation and resolution of systemic issues impacting operational performance. • Establish governance processes for enhancement requests, release management, and system change control. • Drive technology-enabled process improvements that support operational excellence and scalability. Vendor & Stakeholder Management • Manage relationships with software vendors, implementation partners, and technology providers supporting logistics platforms. • Monitor vendor performance and ensure delivery against contractual commitments, service levels, and project objectives. • Serve as the primary escalation point for significant system-related issues, risks, and operational impacts. • Communicate system strategies, priorities, project status, and risks to business and technology leadership. • Build strong partnerships across Operations, IT, Finance, Customer Solutions, and other functional teams to ensure alignment and execution. Data, Controls & Risk Management • Ensure systems support accurate data capture, reporting, billing integrity, and operational visibility. • Partner with Finance, Compliance, and IT to support internal controls, audit requirements, and data governance standards. • Identify and mitigate risks related to system performance, scalability, cybersecurity, business continuity, and operational disruption. • Support development of system metrics, reporting, and performance measurement tools to drive informed decision-making. Strategic Leadership & Influence • Provide strategic leadership and subject matter expertise for business systems supporting Consolidation and Fulfillment operations. • Influence cross-functional teams and senior leaders to align priorities, drive adoption, and achieve operational objectives without direct reporting authority. • Establish governance frameworks and operating standards that promote disciplined decision-making and execution. • Serve as a trusted advisor on system capabilities, technology investments, and operational process improvements. • Champion innovation and continuous improvement through effective use of technology, analytics, and data-driven decision-making. Duties, responsibilities and activities may be assigned or changed from time to time. Minimum Qualifications • Bachelor’s degree in Supply Chain, Information Systems, Business, Engineering, or a related field. • 6+ years of experience supporting logistics, supply chain, warehouse, transportation, or business systems environments. • Experience leading WMS and/or TMS implementations, enhancements, or optimization initiatives. • Strong understanding of warehouse, fulfillment, and transportation operations. • Proven ability to translate business requirements into effective technology solutions. • Experience partnering with vendors, IT teams, and cross-functional stakeholders. • Demonstrated ability to influence outcomes and drive results without direct reporting authority. • Strong communication, analytical, and problem-solving skills. • Experience in Consolidation, Fulfillment, 3PL, retail, or distribution environments preferred. • Experience with leading WMS, TMS, or logistics technology platforms preferred. • Lean, Six Sigma, or continuous improvement experience preferred. • Travel - 25% Salary: $100,000 - $147,000/year base salary + Bonus and Equity Eligibility This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. Benefits We offer a comprehensive benefits plan including: • Medical • Dental • Vision • Flexible Spending Account (FSA) • Employee Assistance Program (EAP) • Life & AD&D Insurance • Disability • Paid Time Off • Paid Holidays