As the Cluster Manager, you will be responsible for multiple Dominos outlets, ensuring smooth day-to-day operations and achieving business goals. You will play a crucial role in driving sales, managing costs, and maintaining high standards of customer service. Your leadership and strategic thinking will be key in guiding the team towards success. • Manage and oversee the operations of 10 Domino's stores, ensuring smooth daily functions. • Lead and motivate store teams, providing effective training and performance management. • Implement and monitor store-level strategies to enhance customer satisfaction and loyalty. • Ensure compliance with food safety and quality standards, maintaining a clean and safe environment. • Analyze store performance data and identify areas for improvement, implementing necessary changes. • Build and maintain strong relationships with local communities and stakeholders. • Handle customer inquiries and feedback, ensuring prompt and satisfactory resolutions. • Collaborate with the Operations Support team to address any operational challenges. • Stay updated on industry trends and best practices, implementing innovative solutions. • Minimum of 3 years of experience in a similar role, preferably in the QSR industry. • Proven leadership and management skills, with the ability to motivate and inspire teams. • Excellent communication and interpersonal skills, with a customer-centric approach. • Strong analytical skills, with the ability to interpret data and make informed decisions. • Knowledge of food safety regulations and quality control practices. • Ability to work in a fast-paced, dynamic environment, handling multiple tasks simultaneously. • Proficiency in using relevant software and tools for store management. • Flexibility to work non-standard hours, including weekends and holidays. • A passion for the food industry and a commitment to delivering exceptional customer experiences.