. Job Title Assistant Manager – Services (HVAC) Department / Division Operations Position reports to Sr. Manager – Services External Interface (Enlist external agencies/authorities that you are required to deal with while discharging your duty) • Retailers – Store Managers • Outsourced Agencies – Facility Managers, Supervisors • Original Equipment Manufacturers (OEM), Vendors for the purpose of AMC • Government/ regulatory bodies • Vendors/ contractors Minimum Qualification (i.e education, training etc.) • Engineering Graduate (Heating, Ventilation & Air-conditioning) Minimum Experience • 7 – 10 years of experience in Engineering; with at least 4 - 5 years in retail/real estate industry Special Skills/Attributes (required for performing the job effectively) • Sound understanding of air-conditioning equipments and systems • Knowledge of infrastructure installations • Knowledge of mechanical, electrical and civil maintenance policies and processes Overall Purpose/Objective Of the job Responsible for implementation of the maintenance strategy across all the HVAC equipment / systems within the property and adherence to preventive maintenance schedules and timely resolution of retailer issues Key Responsibilities (List major responsibilities, that you have, to achieve the key objectives) • Formulate a planned preventive maintenance schedule (PPM) for HVAC and fire fighting equipments/ systems for the entire year based on the Asset History Card, Breakdown Register and the Equipment Manual • Ensure that all the necessary log-books/ daily checklists are filled in on time and record the snags for all HVAC and fire fighting equipments • Undertake breakdown maintenance after determining the causes for breakdown and resolve the same in minimum time • Undertake daily inspection of the HVAC systems and equipment across the property to check its physical condition and functioning • Supervise the checks of equipment/ systems carried out by the outsourced staff and review the checklists obtained from them • Manage the deployment of outsourced staff, in coordination with Chief Engineer, in order to ensure that all the critical equipment/ areas are adequately manned • Provide necessary support to the retailers in timely and effectively resolving their issues pertaining to engineering/ technical such as air-conditioning, water, sprinklers, hydrants etc. • Identify the agencies for the purpose of Annual Maintenance Contract (AMC) and define scope of work for them based on the areas to be covered and services to be provided • Check and verify bills raised for any maintenance work undertaken within the property through job orders/ contractors • Liaise with government/ regulatory bodies (such as Power Company, Fire department) and/ or their representatives such as lift supervisor, electrical inspector etc. along with the Liaison team / Security team to obtain the necessary licenses/ permissions etc.