POSITION SUMMARY Provide assistance in completing a variety of clerical, messenger and receptionist duties under the general supervision of the Unit Director/Manager, Clinical Coordinator, Clinical Supervisor or Charge Nurse. MINIMUM REQUIREMENTS Education: • High school graduate. Experience: • Previous secretarial experience desirable. Knowledge, Skills, Abilities: • Knowledge of medical terminology and computer skills desirable. • Proficiency in spelling and accurate attention to details. • Exhibits communication and verbal skills. • Maintains composure in dealing with a variety of personalities and a sometimes high pressure environment. • Relates to staff, physicians, patients/family, visitors, outside agency personnel. License/Certification/Registration: None SUPERVISION RECEIVED Receives general supervision from the Unit Manager/Director. SUPERVISION GIVEN None  ESSENTIAL FUNCTIONS • Maintains patient medical records. • Records all necessary information in the Automated Emergency Department log as well as be able to run monthly reports. • Files Emergency Department records appropriately daily. • Compiles ED charts for appropriate categories and sends to HIM daily. • Pulls patient reports for physician review and then sends to HIM. • Is proficient in computerized physician on call schedule. • Communicates with patients, staff and physicians. • Notifies admissions and ED cashiers regarding patient admissions. • Answers and screens telephone calls. Receives and delivers messages to patients and unit personnel in a timely manner. • Pages medical personnel as directed including emergency codes. • Assists physicians in obtaining reports, charts and other information. • Receives phoned x-ray/lab reports. Communicates information to the nurse in charge or physician. • Maintains patient information system. • Enters appropriate physician orders into the computer. Obtains RN verification. • Maintains proficiency with electronic tracking system. • Performs a variety of clerical duties. • Restocks clerical supplies as necessary. • Duplicates chart material as requested by unit personnel. • Collects and distributes mail 7-3 and 3-11. • Assists in orienting new employees. • Assists in maintaining an orderly and well functioning environment. • Runs errands as needed. • Maintains patient information on ED record and requisitions during computer downtime. NON-ESSENTIAL FUNCTIONS Performs related and miscellaneous duties as assigned.