The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University Is seeking a full-time OPD Clinic Manager / TH Senior Staff Assistant, Suite R. The successful candidate will: • Be responsible for the daily management and supervision of the Registrars. • Provide adequate staffing complement to ensure that there are no delays with patient care/flow. • Monitor reports to ensure all corrections are updated in Eagle/AIIScript within the 7-day window billing period. • Ensure continuous training of staff on registration protocol and billing updates. • Review accounts for appropriate referrals/authorizations to ensure maximum reimbursement to the hospital. • Monitor daily reconciliation of encounter forms/visit detail listing report. • Determine staffing needs in clinics/suites/satellite areas to facilitate patient flow. • Monitor and act as focus of communication OPD lo ensure efficient coordination of the department's activities. • Communicate all pertinent information to staff and educate staff on policy and procedure. • Ensure data quality: monitor fail bill report and daily visit error report lo ensure data Is corrected in Eagle/AllScript and ensure staff is educated on errors to reduce the hospital’s accounts receivable. • Review charts/accounts to ensure Registrars are closing visits at time of service or within 48 hours of visit with the appropriate diagnosis/procedure code. • Monitor, train and educate staff on all regulatory insurance and health care changes related to their functions and ensure policy and procedure are followed. • Ensure that patients receive information pertaining to their rights to ensure compliance with state and federal regulations such as HIPAA compliance, NOP, Bill of Rights, Advance Directives. • Provide support to and consult with the Director on all outstanding issues and activities that have impact on departmental operations. • Conduct scheduled monthly staff meetings. • Provide Data collection for statistical purposes and to coordinate work flow. • Coordinate with Nursing, Physicians and Director, the activities of the clinics/suites. • Complete projects and assignments in timeframe allotted and provide feedback to the Director. Required Qualifications • Associate's Degree. • 3 to 5 years of supervisory experience in a healthcare setting. • Prior experience with healthcare/hospital medical billing. • Knowledge of third-party insurance. • Or, a satisfactory equivalent combination of experience, education and training. Preferred Qualifications • Bachelor's Degree preferred.