The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University is seeking a full-time TH Staff Assistant 2 / Emergency Department Registrar. General Duties • Conducts both quick registrations and full registrations of persons who present for ED services and applies wristbands to patient wrists or ankles. • Conducts registration of persons who present to ambulatory surgery, endoscopy procedures and L&D • Accurately searches for patient files ensuring that duplicate medical records are not assigned. • Conducts patient interviews to obtain accurate and complete patient demographic and insurance data as necessary. • Explains and obtains signatures on appropriate hospital forms, including the general consent to treatment, notice of privacy, and patient agreement forms. • Facilitates transportation for discharged ED patients • Reviews registration forms and updates to ensure accurate and complete demographic and financial data. Maintains photo copies of patient’s insurance and identification cards. • Answers, triage and route incoming phone calls to ED. • Verifies coverage and checks eligibility for insurance benefits including Medicare, Medicaid, Blue Cross, and other insurances. • Schedules follow-up Outpatient appointments in Acuity or Altera Health bridge • Assist Patients and staff members with inquires • Prepare the patient’s medical chart with appropriate documentation. • Maintains knowledge of all organizational and departmental policies and procedures. • Ensures compliance with HIPAA regulations and relevant hospital policies. Admitting Duties • Setting up Death Certificates in eVitals system • Processing OCME/Funeral Home pick ups • Processing Bed Transfer and Patient discharges • Processing Chart Conversions from ED outpatient to Observation and Inpatient Levels of Care • Inpatient Bed Management/ Bed Assignments Required Qualifications • 1 – 2 years of experience in a healthcare, medical office or hospital setting, particularly in-patient registration, scheduling, or insurance verification • Proficiency in medical terminology • Strong computer skills, including Microsoft Office (Access, Excel, PowerPoint, Word) • Demonstrated ability to function effectively in a high-pressure, fast-paced environment • High School Diploma or GED • Experience with insurance verification (Medicare, Medicaid, HMOs) • Experience using the EAGLE system or similar Electronic Health Records platform • Or, a satisfactory equivalent combination of education, training, and experience Preferred Qualifications • Associate or Bachelor Degree • Bilingual skills (Creole and/or Spanish; Mandarin and/or Cantonese; Arabic)