Import Export Operation Manager - Japanese Bilingual - minimum 7 years of Experience in Freight Forwarding We are seeking an Operations Specialist / Coordinator to support day-to-day freight forwarding operations during the U.S. launch phase. This role will work closely with the U.S. Director and collaborate with Japan headquarters and the Thailand team. Key Responsibilities • Handle day-to-day freight forwarding operations (Ocean / Air / Import / Export) • Coordinate shipments, documentation, and delivery schedules • Communicate with customers, vendors, carriers, and overseas offices • Monitor shipment status and resolve operational issues as they arise • Support operational process setup during the U.S. branch launch phase • Assist with internal coordination and reporting as needed Required Qualifications • Experience in freight forwarding or logistics operations (flexible depending on skill set) • Basic to solid knowledge of Ocean and/or Air Import & Export operations • Business-level English communication skills (required) • Legal authorization to work in the U.S. • Ability to work on-site in the Los Angeles area Preferred Qualifications • Minimum 7 years of logistics or freight forwarding experience • Experience handling both import and export operations • Japanese language skills or familiarity with Japanese business culture • Experience working with overseas offices or international clients Ideal Candidate Profile We are looking for someone who: • Is detail-oriented and reliable in daily operations • Communicates clearly and proactively • Is comfortable asking questions and seeking clarification • Takes responsibility and follows through on tasks • Enjoys working in a collaborative, team-oriented environment • Can adapt to change in a growing, launch-phase organization Compensation & Benefits (Indicative) • Salary: $75K-$90K (DOE) • Standard business hours: Monday–Friday, 9:00 AM–6:00 PM • Potential flexibility in work style as the organization grows • Benefits to be discussed (health insurance, PTO, etc.) Our Vision To be a Knot that connects people and nations— bridging Japan and the United States by supporting sustainable business and cross-border collaboration. Why Join Us • Be part of a U.S. business launch from an early stage • Work closely with leadership and gain broad operational exposure • Grow with a global logistics company that values communication and trust