Responsibilities: • Maintaining the operational readiness of classrooms AV/IT equipment • Provide support in conducting regular tests of the AV equipment in all classrooms and conference room spaces. • Provide reports on any major issues in classrooms that need to be addressed. • Provide onsite support services when users need immediate help in classrooms. • Keeping track of the equipment inventory in classrooms. • Assist in the replacement of equipment. • Perform basic repairs as needed. • Learn and demonstrate best practices for creating documentation. • Help with various to-dos and office tasks as needed. • Other duties as assigned. Qualifications: • Strong customer service and communication skills. • Aptitude for audio-visual (AV) equipment and information technology (IT). • Ability to write documentation for hardware and software procedures. • Excellent writing, verbal, and organizational skills. • Strong attention to detail. • Comfortable with web conference technology (O365, Teams, etc.). • Being able to lift up to 25 lbs. Preferred qualifications: • Someone who can drive a campus vehicle. • Previous experience with AV equipment, sound systems, or computer hardware in a school or church setting. Pay Range: $15-$16/hour