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Customer Service Specialist-CSD

Infiniti Retail Ltd · infinitiretail.com
IndiaOn-siteEntry level0–1 yrs
Apply on Infiniti Retail Ltd’s site

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The job in short

Retail store sales associate handling customers, product presentations, and stock.

Details

Found
25 d ago · posted 2023-01-10
Location as listed
India
Role
Retail Associate (other)
Source
The company’s own careers site

Full description

Reports to: Assistant Department Manager Direct Reports: None Salary Package Qualification, Experience and Skills Required: Graduate or pursuing graduation with 0-1 year of experience. Oral Communication Skills, Excellent in product knowledge. Competencies: Process & result orientation, Quick learner, interpersonal effectiveness, Persuasiveness, Organising skills, Conflict management & resolution, quick documentation, etc. Number of Vacancies: Key Responsibilities: • To achieve the revenue and profit targets for the store. • Interacting with customers, giving them product presentations and convincing them to make purchases. • Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. • Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. • Execute plans to maximize sales as assigned. • Maintains positive relations and rapport with Customers. • Keeping oneself updated with all the product knowledge. • Using the technical skills and/or product knowledge to help the customers buy the right product. • Handle customer queries effectively. • Effectively collects customer feedback and passes it to immediate manager. • Attend mandatory staff meetings and training sessions. • Completion of all administrative paperwork during scheduled shift. • Knowledge of procedures in emergency situations. • Knowledge of facility rules, regulations and philosophy of the store. • Other duties as assigned by the superior.

Retail Associate (other) jobs in India · All Infiniti Retail Ltd jobs

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