• Support and configuration of Oracle ERP applications running as SaaS in the cloud. • Support and configuration of RF Smart applications running as SaaS in the cloud. • Communicate effectively with others in IT and with end users to clearly understand business requirements and design/develop appropriate solutions. • Work with users and software vendors to resolve software problems. • Work as part of a support and development team with others in the IT department. • Other duties as assigned by the Director of IT Business Solutions • Leads/assists on projects ensuring the scope and timelines are met.