Key Responsibilities Account Management • Serve as the primary point of contact for brand partners, managing day-to-day communications • Work closely with external brand partners to manage expectations and deliver on operational needs. • Track and report the progress of ongoing deals and partnerships Data Analysis & Reporting • Analyse partnership data and prepare detailed reports for internal teams to track performance and operational efficiencies. • Develop data-driven insights to support decision-making and partnership optimization. • Monitor key metrics such as revenue, brand engagement, and operational performance. Operations Management • Handle operational tasks related to brand partnerships, including brand agreements, invoicing and brand integrations. • Coordinate with internal teams and partners to ensure smooth onboarding and management of brand deals. • Oversee the end-to-end management of operational workflows, ensuring timely execution and delivery. Data-Driven Strategy • Collaborate with cross-functional teams to align operational initiatives with overall business objectives. • Assist in creating growth projections and operational improvement plans based on historical data. Communication & Coordination • Maintain strong communication with external partners and internal stakeholders to ensure operational alignment. • Present data reports and insights to the senior team, helping to drive continuous operational improvement. • Support senior management in strategic discussions based on data findings. Qualifications • 0-1 years of experience in startups, e-commerce, or D2C brands. • Bachelor’s degree in management • Proven experience as an Account Manager or a similar operational role in a leading agency. • Strong data and analytical skills with a focus on operational efficiency. • Excellent communication skills, both written and verbal, to manage relationships and internal coordination. • Proficiency in Microsoft Excel and PowerPoint. • Experience with data analysis tools such as Google Analytics or similar platforms is a plus.