POSITION SUMMARY: Under the direct supervision of the Manager/Department Head or designee, the Receptionist/Data Entry Clerk will greet visitors, direct patrons/patients, and perform a full range of data entry and administrative support services. _____________________________________________________________________________________ ESSENTIAL FUNCTIONS: • Receive visitors at the front desk. Greet, welcome, direct, and announce them • Answer, screen, and forward incoming phone calls • Receive and sort daily mail • Address and escalate customer complaints • Provide information about facilities, programs and other services • Access and respond to e-mails • Scan and maintenance documents • Perform electronic data entry, assist in the preparation of correspondence, and maintain data and correspondence • Prepare materials, agenda, notes, and handouts • Perform other duties as required. _____________________________________________________________________________________ REQUIRED QUALIFICATIONS: • HS Diploma or equivalent • 0-1 years of related experience • Proficient in Microsoft Office products and software • Demonstrated organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel.