Locations: Austell, GA Schedule: Full-time Hourly, On-site Compensation: Competitive hourly rate + benefits Perks: Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About OrthoAtlanta Become part of OrthoAtlanta, one of the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact. What You'll Do As a Patient Services Representative at OrthoAtlanta, you’ll: • Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures • Collect co-pays, prepayments, and outstanding balances accurately while explaining financial policies as needed • Schedule new and follow-up appointments, answer incoming calls, and ensure timely patient communication and follow-through • Input and update patient demographics, insurance information, and visit details into the EMR system • Open and close the front office, keep the waiting area clean and organized, and work assigned EMR “buckets” to support clinic flow A Great Fit If You… • Thrive in a fast-paced, people-facing role • Communicate clearly and compassionately with patients and staff • Juggle multiple responsibilities with poise and attention to detail • Love organizing tasks and solving front-desk challenges • Work independently while being a strong team player What You’ll Need • High School Diploma or equivalent • 2+ years of experience in a medical office or clinical setting preferred • Familiarity with medical terminology and EMR systems (Epic a plus) • Strong customer service skills and a professional, patient-focused demeanor • Excellent organizational, multitasking, and time-management abilities • Strong verbal and written communication skills • High attention to detail and discretion with patient information Why OrthoAtlanta? • Work with a collaborative clinical team in a respected practice • Opportunity to grow within a dynamic healthcare setting • Make a meaningful impact on patient experience every day Are you ready to bring your expertise to a team committed to excellence in Orthopedics? Apply today and join a team that puts patients first!