Locations: Atlanta, GA Schedule: Full-time Hourly, On-site Compensation: Competitive hourly rate + benefits Perks: Pre-cert expertise, patient interaction, collaborative team environment About OrthoAtlanta Become part of OrthoAtlanta, one of the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact. What You'll Do As an Insurance Verification Specialist at OrthoAtlanta, you'll play a key role in ensuring accurate and timely insurance processing for our patients. You will: • Contact insurance companies to verify pre-certification, pre-authorization, and medical necessity requirements for radiology and other outpatient procedures • Enter insurance and referral details into the EMR with accuracy • Obtain cost estimates and communicate patient financial responsibility prior to procedures • Coordinate referrals and schedule appointments for MRIs and follow-up visits • Work closely with physicians and clinical staff to obtain necessary documentation to support authorizations • Apply critical thinking to prevent insurance denials and maximize reimbursement • Educate patients on their coverage, co-pays, deductibles, and referral expectations • Prioritize and manage incoming referrals and scheduling requests • Act as a key resource for staff on insurance plans, authorizations, and procedural codes • Provide coverage at clinic front desks as needed (on-site coverage may be sporadic and unplanned) A Great Fit If You… • Excel in a detail-oriented role and enjoy solving administrative challenges • Communicate clearly and compassionately with both patients and staff • Understand the complexity of insurance verification and referral coordination • Are highly organized, deadline-driven, and self-motivated • Thrive in a dynamic, team-based medical office environment What You’ll Need • High School Diploma or equivalent • 5+ years of experience in a healthcare setting, preferably with insurance verification • Strong knowledge of medical insurance plans, authorizations, and medical terminology • Experience with EMR systems (Epic preferred) • Ability to multitask and maintain accuracy in a fast-paced environment • Excellent communication, critical thinking, and organizational skills • Ability to work independently and collaboratively across departments Why OrthoAtlanta? • Be part of a respected and growing healthcare organization • Collaborate with a supportive and experienced team • Make a meaningful impact on patient care and access • Enjoy opportunities for professional growth and development Are you ready to bring your expertise to a team committed to excellence in Orthopedics? Apply today and join a team that puts patients first!