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Booking Experience Specialist

Hopesglobalgetaways
KissimmeeRemoteEntry levelPart-time
Apply on Hopesglobalgetaways’s site
Posted 1 month ago. 7 more Customer Service Representative jobs in Kissimmee, Florida went up on company career pages this week. See the newer ones

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Straight from the company’s own careers site.

The job in short

Remote vacation booking and itinerary coordination for clients.

Details

Found
36 d ago · posted 2026-10-03
Location
Kissimmee, Florida

Full description

Position Overview We are seeking customer-focused, detail-oriented individuals to join our remote team as Booking Experience Specialists. In this role, you will help clients move through the vacation-planning process by researching suitable options, coordinating selected services, and keeping booking information accurate and organized. This opportunity is a good fit for individuals who enjoy helping people, comparing choices, managing details, and providing dependable follow-up. Previous travel-industry experience is not required. Training and ongoing educational resources are provided. Key Responsibilities • Learn about each client's destination preferences, travel dates, interests, budget, and special requests. • Research and compare hotels, resorts, cruises, transportation, tours, excursions, activities, and vacation packages using approved resources. • Assist with coordinating selected arrangements and organize confirmations, reservation details, schedules, and itinerary information. • Keep clients informed throughout the booking process by answering questions, providing updates, following up on outstanding items, and assisting with routine changes. • Review booking details for accuracy, track important deadlines, maintain organized client records, and continue developing destination and supplier knowledge. What We Provide • Fully remote opportunity with flexible part-time and full-time scheduling • Structured onboarding and beginner-friendly training • No previous professional travel experience required • Continued team support and access to educational resources • Supplier and destination learning opportunities • Opportunities to develop booking, customer service, research, and communication skills • Professional development and potential growth opportunities • Performance-based incentives and recognition opportunities • Qualifying travel discounts and industry-related benefits • Collaborative virtual team environment Qualifications • Strong written and verbal communication skills • Friendly and professional customer-service approach • Excellent organization and attention to detail • Comfortable researching and comparing multiple options • Ability to manage several client requests, bookings, and deadlines • Willingness to learn online reservation platforms and digital tools • Dependable follow-through and strong time-management skills • Adaptable and resourceful when client plans or needs change • Self-motivated and comfortable working independently • Basic computer proficiency and reliable internet access • Must be at least 18 years of age • Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region

Customer Service Representative jobs in Kissimmee, Florida · Customer Service Representative jobs in the United States · All Hopesglobalgetaways jobs · Entry-level Customer Service Representative jobs in Kissimmee, Florida · Entry-level jobs in Kissimmee, Florida · Remote Customer Service Representative jobs in the United States

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