Position Overview We are looking for personable, service-minded individuals to join our remote team as Customer Experience Advisor. In this role, you will support clients throughout the vacation-planning process by learning what they are looking for, researching suitable options, coordinating requested arrangements, and providing helpful communication along the way. This is a beginner-friendly opportunity for individuals who enjoy working with people, staying organized, and delivering positive customer experiences. Previous travel-industry experience is not required. Training and ongoing learning resources are provided. Responsibilities • Communicate with clients to understand their vacation preferences, travel dates, interests, and budget, then research accommodations, cruises, transportation, tours, activities, and other suitable options. • Help travelers evaluate available choices and coordinate selected services using approved supplier and reservation resources. • Keep important trip information organized, including confirmations, schedules, itinerary details, deadlines, and pre-departure information. • Provide responsive customer support by answering questions, sharing updates, following up on pending items, and assisting with routine changes or special requests. • Maintain accurate client and reservation records while continuing to build destination and supplier knowledge through ongoing education. What We Offer • Fully remote opportunity with flexible part-time and full-time scheduling • Beginner-friendly onboarding and training with no previous professional travel experience required • Ongoing team guidance and access to supplier and destination education • Opportunities to strengthen customer service, communication, research, and organizational skills • Professional development and potential growth opportunities • Performance-based incentives and recognition opportunities • Qualifying travel discounts and industry-related benefits • Supportive virtual team environment Qualifications • Strong written and verbal communication skills • Friendly, professional, and customer-focused approach • Excellent organization and attention to detail • Ability to manage multiple client needs and responsibilities • Comfortable researching information and learning online platforms • Resourceful and adaptable when plans or priorities change • Dependable follow-through and effective time-management skills • Self-motivated and comfortable working independently • Basic computer proficiency and reliable internet access • Must be at least 18 years of age • Must reside in the US, UK, Spain, Australia, Mexico, or another qualifying regions