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Experience Services Coordinator

Hopesglobalgetaways
Cary
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Subscribers got this job on 3 October 2026. New jobs reach them at 8 am and 6 pm, 5 days before they open here. Get the next one first

The job in short

Customer service coordinator.

Details

Found
26 d ago · posted 2026-10-03
Location as listed
Cary, North Carolina, United States
Role
Specialist / Analyst (other)
Source
The company’s own careers site

Full description

Position Summary We are currently expanding our team and inviting applications for an Experience Services Coordinator opportunity. In this role, you'll support clients as they prepare for upcoming travel experiences by assisting with planning steps, organizing service-related details, and helping ensure each stage of the coordination process remains clear and on track. This remote position is well suited for individuals who enjoy helping others stay organized, communicating effectively with clients, and contributing to positive service experiences in a flexible virtual environment. Guided onboarding and continued support resources are available for selected candidates. Core Responsibilities • Communicate with clients to gather travel interests, timelines, and planning preferences • Assist with organizing itinerary components such as accommodations, transportation, and activities • Provide updates related to reservation progress and upcoming coordination steps • Help review available travel selections through approved supplier systems • Respond to client questions using phone, email, and secure messaging platforms • Maintain accurate records connected to coordination activity and planning updates What This Opportunity Includes • Flexible scheduling designed for independent workflow • Structured onboarding with continued access to learning resources • Access to established coordination tools and supplier partnerships • Eligibility for travel-related incentives and recognition programs • Opportunities to expand into advanced planning or advisory pathways Preferred Qualifications • Strong communication skills • Reliable organization and attention to important coordination details • Comfort working independently in a virtual setting • Familiarity with web-based communication platforms and online tools • Must be at least 18 years of age or older • Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

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