Luxury Services Consultant
Hopesglobalgetaways
Columbia, Castle RockRemote
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The job in short
Luxury concierge client services advisor, remote.
Excel
Details
- Found
- 23 d ago · posted 2026-10-03
- Location as listed
- Columbia, South Carolina, United States
- Role
- Service (other)
- Source
- The company’s own careers site
Full description
Opportunity Summary
We are expanding our remote team and seeking polished, client-focused individuals to serve as Luxury Services Consultants. In this role, you will assist clients with exploring premium service options, managing important details, and ensuring a smooth and elevated experience from beginning to end.
This position is ideal for individuals who enjoy delivering personalized service, building trust with clients, and maintaining a high standard of professionalism.
Key Functions
• Guide clients through available services and premium offerings
• Provide personalized recommendations based on individual preferences and goals
• Assist with coordinating service arrangements and related details
• Communicate important information, updates, and confirmations
• Monitor ongoing requests and help ensure timely completion of action items
• Maintain accurate records and documentation within company systems
• Address questions and concerns with professionalism and care
• Support quality service delivery through organization and attention to detail
• Participate in training programs and ongoing educational opportunities
Benefits & Perks
• Fully remote work environment
• Flexible scheduling options
• Comprehensive training and onboarding
• Ongoing mentorship and professional support
• Career advancement opportunities
• Performance-based incentive programs
• Access to travel-related discounts and exclusive benefits
• Positive and collaborative team atmosphere
Qualifications
• Strong communication and relationship-building skills
• Excellent organizational and time-management abilities
• Professional and client-focused mindset
• Ability to manage multiple priorities effectively
• Comfortable working with online tools and digital platforms
• Strong attention to detail and follow-through
• Self-motivated and capable of working independently
• Reliable internet connection and basic computer proficiency
• Must be at least 18 years of age
• Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain
Ideal Candidate
Candidates who excel in this role often:
• Enjoy providing high-touch service and personalized assistance
• Have strong interpersonal and communication skills
• Demonstrate sound judgment and professionalism
• Are organized and capable of managing multiple projects
• Adapt well to changing client needs and priorities
• Have an interest in luxury hospitality, premium services, client relations, travel experiences, or concierge-style support
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