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Virtual Client Services Specialist

Hopesglobalgetaways
JacksonvilleRemoteEntry levelPart-time
Apply on Hopesglobalgetaways’s site

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Subscribers got this job on 3 October 2026. New jobs reach them at 8 am and 6 pm, 5 days before they open here. Get the next one first

The job in short

Remote travel planning and client services for vacation bookings.

Details

Found
26 d ago · posted 2026-10-03
Location as listed
Jacksonville, Arkansas, United States
Role
Customer Service Representative
Source
The company’s own careers site

Full description

About the Opportunity We are seeking organized, client-focused individuals to join our remote team as Virtual Client Services Specialist. In this position, you will assist clients with researching vacation possibilities, coordinating requested services, and keeping important planning information organized throughout the process. This role is a good fit for individuals who enjoy helping people, working with details, and communicating in a virtual environment. Previous travel-industry experience is not required. Training and continued educational support are provided. What You'll Do • Gather information about each client's destination preferences, travel dates, budget, interests, and special requests. • Research and compare resorts, hotels, cruises, transportation, tours, excursions, activities, and package options using approved resources. • Help coordinate selected arrangements and maintain organized confirmations, reservation details, schedules, and itinerary information. • Stay in contact with clients by providing updates, answering routine questions, following up on outstanding items, and assisting with standard adjustments when needed. • Review client and booking information for accuracy, maintain current records, and continue building knowledge of destinations and supplier services. What We Offer • Fully remote opportunity with flexible part-time and full-time scheduling • Beginner-friendly onboarding and structured training • No previous professional travel experience required • Ongoing team guidance and access to educational materials • Supplier and destination learning opportunities • Opportunities to develop client service, communication, research, and coordination skills • Professional development and potential growth opportunities • Performance-based incentives and recognition • Qualifying travel discounts and industry-related benefits • Supportive virtual team environment Qualifications • Clear and professional written and verbal communication • Strong customer-service and interpersonal skills • Good organization and careful attention to detail • Ability to manage multiple client needs, tasks, and deadlines • Comfortable conducting online research and comparing available options • Willingness to learn digital platforms, systems, and new processes • Dependable follow-through and strong time-management habits • Adaptable and solution-focused when priorities change • Self-motivated and comfortable working independently • Basic computer proficiency and reliable internet access • Must be at least 18 years of age • Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying countries

Customer Service Representative jobs in the United States · All Hopesglobalgetaways jobs · Entry-level jobs in Jacksonville, Arkansas · Remote Customer Service Representative jobs in the United States

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