Summary Overview We are seeking friendly, organized individuals to join our remote team as Virtual Customer Experience Advisors. In this role, you will help clients navigate the vacation-planning process by providing responsive support, researching suitable options, and keeping important details organized from beginning to end. This opportunity is a strong fit for individuals who enjoy working with people, solving problems, managing information, and delivering a positive customer experience. Previous travel-industry experience is not required. Training and continued educational resources are provided. Key Responsibilities • Connect with clients to understand their vacation goals, preferred destinations, travel dates, budget, interests, and special requests. • Explore and compare hotels, resorts, cruises, transportation, tours, excursions, activities, and other vacation services using approved resources. • Assist with coordinating selected arrangements and organize confirmations, reservation information, schedules, and itinerary details. • Maintain consistent client communication by answering routine questions, providing updates, following up on pending items, and assisting with standard changes when necessary. • Review planning and reservation information for accuracy, monitor important deadlines, maintain current client records, and continue expanding destination and supplier knowledge. What This Opportunity Offers • Fully remote opportunity with flexible part-time and full-time scheduling • Structured onboarding and beginner-friendly training • No previous professional travel experience required • Ongoing team support and access to educational resources • Supplier and destination learning opportunities • Opportunities to strengthen customer experience, communication, research, and coordination skills • Professional development and potential growth opportunities • Performance-based incentives and recognition opportunities • Qualifying travel discounts and industry-related benefits • Collaborative virtual team environment Qualifications • Strong written and verbal communication skills • Friendly, professional, and customer-focused approach • Strong organizational skills and attention to detail • Ability to manage multiple client needs and priorities • Comfortable researching information and reviewing different options • Willingness to learn digital tools, supplier platforms, and new processes • Reliable follow-through and effective time-management skills • Adaptable and solution-focused when client needs or plans change • Self-motivated and comfortable working independently • Basic computer proficiency and dependable internet access • Must be at least 18 years of age • Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region