AMC Executive
Jobskeyconsultancy · jobskeyconsultancy.com
HyderabadContract
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The job in short
Annual maintenance contract management and client account coordination.
Details
- Found
- 24 d ago · posted 2026-10-03
- Location as listed
- Hyderabad, TS, India
- Role
- Customer Success
- Source
- The company’s own careers site
Full description
Responsibilities:
Annual Maintenance Contracts (AMC):
• Manage and oversee the execution of Annual Maintenance Contracts.
• Coordinate with clients to understand their specific needs and requirements.
• Ensure timely renewal of AMC agreements.
Client Relationship:
• Build and maintain strong relationships with clients.
• Act as a point of contact for clients regarding AMC-related queries.
• Address client concerns and ensure high levels of satisfaction.
Sales and Upselling:
• Identify opportunities for upselling additional services to existing clients.
• Collaborate with the sales team to explore new business avenues.
Contract Negotiation:
• Negotiate terms and conditions for new and existing AMC contracts.
• Ensure that contracts are aligned with organizational policies and client expectations.
Documentation and Reporting:
• Maintain accurate and up-to-date documentation of all AMC agreements.
• Prepare regular reports on the status of AMC contracts and revenue.
Service Delivery Oversight:
• Work closely with the service delivery team to ensure the fulfillment of contractual obligations.
• Address any service-related issues and escalate as needed.
Requirements:
• Bachelors degree in Business Administration or a related field.
• Proven experience in managing Annual Maintenance Contracts.
• Strong negotiation and communication skills.
• Customer-centric approach with a focus on client satisfaction.
• Knowledge of relevant industry regulations and standards.
• Ability to work collaboratively with cross-functional teams.
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