Roles & Responsibilities: • Oversee day-to-day teams operation and performance. • Handling Escalations properly. • Monitor team performance and report on metrics. • Do regular performance evaluation. • Create a motivating work environment and atmosphere. • Develop a well-designed and motivating evaluation program. • Communicate with teams about their performance. • Motivate team members. • Discover training needs and provide coaching. Must Have • Should have at least 2 years of experience in handling team. • Sales experience would be an added advantage. • Should have experience for working in night shifts. • Excellent Verbal and Written communication skills. • Proven ability to work under pressure and deal with ambiguity. This Job is Located in Hyderabad, Telangana.