About Titan Secure Inc Titan Secure is redefining vehicle security and telematics through precision engineering and cutting-edge technology. Our mission is simple — to prevent vehicle theft and empower customers with seamless, reliable, and intelligent solutions. We’re building a high-performance team of professionals who take pride in quality workmanship, technical excellence, and customer satisfaction. About the role We are seeking a skilled and motivated Integration Specialist to join our growing field operations team. In this role, you’ll perform high-quality installations of Titan Secure products in customer and partner vehicles, ensuring OEM-level fit, finish, and performance. You’ll also provide hands-on technical support, training, and collaboration across departments to drive operational excellence. This position requires a balance of technical skill, professionalism, and customer engagement — ideal for someone who takes pride in doing things right, every time. What you'll do 1. Perform Quality Installations • Install Titan products with precision and care, ensuring an OEM-quality appearance and reliable performance. • Follow documented installation guides, use the proper tools, and test all vehicle functions before and after each integration. • Uphold Titan’s quality standards — perfection is the target on every install. 2. Provide Exceptional Service • Represent Titan Secure with professionalism and integrity at all times. • Treat every customer vehicle as if it were your own. • Communicate clearly and courteously with customers, partners, and teammates. 3. Document Your Work • Accurately record all installation, scheduling, and service details in Titan’s technology platforms. • Maintain thorough documentation of all completed work and customer interactions. 4. Train and Support Technicians • Assist with onboarding and training new Field Technicians. • Share expertise on installation methods, tool use, troubleshooting, and system operations. • Support recruiting and mentorship efforts to help grow the Titan team. 5. Support Technical Development • Assist in testing, troubleshooting, and documenting wiring configurations for new vehicle types. • Collaborate with the Implementation team to refine technical documentation and installation guides. 6. Manage Inventory & Equipment • Maintain organized and secure control of Titan property, including devices, tools, and technology. • Ensure all company equipment is handled safely, stored properly, and used responsibly. 7. Customer and Scheduling Support • Coordinate and manage onsite installation schedules with customers and dealers. • Participate in customer onboarding activities, including pilot programs and product demonstrations. 8. Be a Team Player • Collaborate closely with peers and leadership to solve challenges and improve processes. • Support company initiatives beyond your core role — we are a lean, fast-moving team. Who You Are • You take pride in your craftsmanship and attention to detail. Quality first! • You’re reliable, adaptable, and eager to learn. • You thrive in a fast-paced, hands-on environment. • You’re self-motivated and can work independently or as part of a team. • You always put the customer first, even when they are wrong. • You embody Titan’s mission: Desire. Continuous. Unyielding. Persistent. Effort. (D.C.U.P.E.) Qualifications Qualifications • Prior experience with 12V automotive electrical systems, telematics, or vehicle accessory installation (preferred). • Strong understanding of wiring, diagnostics, and testing procedures. • Excellent communication and documentation skills. • Valid driver’s license, clean driving record, and reliable personal transportation. • Ability to lift and maneuver up to 50 lbs and work safely in various environments. • Must pass background screening. • Strong professional appearance. (Titan Secure provides apparel) Why Join Titan Secure • Competitive compensation and benefits package. • Opportunity to grow with an innovative company in a high-demand industry. • Hands-on experience with next-generation vehicle security and telematics technology. • A passionate, mission-driven team that celebrates excellence, integrity, and results. Ready to Join Us? If you’re driven by precision, purpose, and performance — we’d love to meet you. Apply today and help us protect the vehicles that move the world.