Radiant Support Services is a subsidiary of Radiant Logistics, Inc., a global transportation and supply chain management company based in Bellevue, Washington USA. Functional overview The primary role of the Logistics Coordinator and Billing Lead will act as our primary point of contact for our Asian Freight Forwarding accounting and operation but not limited too; specifically working with various International Forwarding agents. service providers managing inbound & outbound freight shipments. The role is a support role and will interact closely with the operations teams located in the USA and Asia. The position is integral to business growth in Asia and will involve development to improve the order processing and the service delivery quality to end-customers. Job duties may be added or taken away due to operational / business needs and requirements. Duties and responsibilities • Collaborate with Sales, Operations, and Customer Service teams to ensure timely transactions input and to update shipment status • Input of trade documents, incoming invoices, and billings. • Monitoring collections and following up on older dated receivables. • Prepare necessary Quality Control Plan documentation. • Provide operational, accounting support to ensure maximum productivity. • Close collaboration with international business development team • Support / Manage cargo movements to / from Asia and inbound/outbound inter-company transfers. • Assist with key supply chain KPIs to monitor performance of various service providers • Identify operational / accounting deficiencies suggest solutions for process improvements. • Keep detailed records and generate reports to help management understand the operations. • Handle communications with external agents & Radiant offices. • Other duties and assignments as required. Minimum qualifications Education and Industry Knowledge • High school diploma, College degree preferred. • At least 3-5 years of work experience in billing/operations from Freight Forwarding companies (air/ocean freight) • Understanding of standard accounting, invoicing, account receivable, accounts payable processes and practices within the Freight Forwarding industry • Understanding of international inward and outward-bound freight forwarding Technical Skills • Proficient in Microsoft Office e.g. Outlook, Excel, Word, • Working knowledge of Transportation Management Software is an asset e.g. SAP, Cargowise. Business Strategy Skills • Dedicated commitment to providing superior, timely internal and external customer service. • Effective and strong interpersonal skills with the ability to communicate clearly and effectively in verbal and written form. • Effective problem-solving and decision-making skills (in a team environment). • Highly organized with the ability to multi-task. • Team cooperation and respect is required. • Able to work in fast paced environment. • Accurate and detail-oriented. Work Schedule • Willing to work in Cebu IT Park with 9am-6pm shift